Pro Plan
Help and guidance regarding the Pro Plan and its features.
By Felena and 3 others4 authors47 articles
- How do I create a Care Plan?How to navigate Care Plans and set these up in the Care Office
- How do I archive a Care Plan I don't require?For Care Plans that are not needed for a Client.
- How do I review a care plan?Learn the process of how to make edits, review and schedule the next review.
- How to populate actions in a care planLearn how to fill out the actions section in a care plan
- How do I upload a document to a care plan?Add a relevant document to a specific care or support plan.
- How do I sign a care plan?How to add electronic signatures to care / support plans
- How can I view older versions of a care plan?View, save and print any historical revisions of a care plan.
- Managing service user ConsentWe’ve made improvements to how consent works so it’s simpler, clearer, and easier to manage day to day. Instead of signing directly within care plans, everything now flows through Informed…
- The Risk Assessment dashboardA general introduction and how to use it.
- How do I add a risk assessments to a care plan?Learn how to attach assessments
- How do I update a Risk Assessment?Learn how to review a risk assessment.
- How do I remove a risk assessment from a care plan?Moving a risk assessment that is no longer needed into the ‘historical’ risk assessments.
- How can I view older versions of a risk assessment?You can view, download, and print previous versions of a Risk Assessment at any time. This is useful if you need to review historical changes, check previous risk scores, or…
- The Risk Assessment ReportMonitor your client's Risk Assessment scores over time
- How to Archive a Risk Assessment?Move old risk assessments to the archive list. This keeps active lists easy to use, while still keeping a full history for compliance.
- How do I add a dot to a body map?Add injuries to a client's body map in the Carer App
- How can I add a comment to a dot on a body map?Create comments under the same dot to have all the information in one place.
- How do I resolve a dot on a body map?Resolving a dot will remove it from the current view and move it to body map history.
- How do Body Maps work?Learn about how the Body Maps feature works in the Carer app and Care Office
- How to set up skills for your serviceCreate the template so your team can add Needs, Skills and Training
- How to add needs for your service usersAdd and manage the needs your service users have
- How to add your team's skills and trainingAdd skills and training to carer's profile
- What does the Needs & Skills Matrix show?Our needs, skills and training compliance tools explained
- How do I add and sign consent and lack of capacity forms?Add and have clients sign consent forms in the care office
- How do I edit consent or lack of capacity forms?Learn how to customise consent or lack of capacity form templates
- How do I review a consent or lack of capacity form?Learn how to review consent / lack of capacity form
- How do I remove a consent or lack of capacity form?Learn how to archive consent or lack of capacity forms
- The Download CentreExport important care-related information from the Log my Care platform at the click of a button
- Monitoring ReportsMonitoring reports are based on the recorded daily logs. They provide an overview of what care has been delivered.
- What is the Occupancy Report?
- Seizure ChartsView a chart of seizures by type
- How does offline mode work?As part of Pro, the Carer App can work offline
- Why can't I see GPS locations on some logs?How to change your location permissions to enable GPS location tags on your logs.
- About the 'Care Quality Indicators' reportWhat information does the Care Quality Indicators (CQI) report show?
- How do I get push notification alerts?As part of the Pro Plan, get alerted when important things happen
- How do I upload my Policies and Procedures?As part of the Pro Plan, upload your Policies and Procedures into the System
- How do I add a photo or video to a log?In the Carer App, learn how to attach a picture or video clip to a log.
- How do I use PainChek with Log my Care?Learn about our integration with our partner
- The NoticeboardEnsure staff are kept up-to-date on the latest actions within your home
- Service User AlertsAlerts give you a clear, consistent place to record significant changes in a resident's condition or situation, keeping the whole care team informed so nothing important gets missed.