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The Download Centre

Export important care-related information from the Log my Care platform at the click of a button

Owen avatar
Written by Owen
Updated over 11 months ago

With the fast-moving environment of care homes, we understand the challenges managers and admins face and the need for ease in carrying out important tasks day-to-day such as simply, exporting data. The solution to this particular challenge is the Download Centre.

The Download Centre is a feature available to customers on the Pro and Outstanding Plan where admins and group admins can download important care-related data in bulk and all from one page.

The Download Centre for Pro and Outstanding plan users

As a user on the Pro plan you can download CSV files on the following:

  • Team members

  • Service Users

  • Logs

  • Risk Assessments

  • Care Plans

The Download Centre for Outstanding plan users

As a user on the Outstanding plan you can download CSV files on the following:

  • Team members

  • Service Users

  • Logs

  • Risk Assessments

  • Care Plans

Downloading individual CSV files

The Download Centre allows you to download individual files within each of the download categories and filter accurately to export exactly what you're looking for.

The 'Logs' and 'Care Plans' category allow you to filter specific date ranges

Downloading CSV files in bulk

The bulk download function can be found at the top of the page. This allows you to download all available data for multiple CSV in a single go.

Downloading CSV files (Groups dashboard)

The download process will work in the same way as for Pro users with the addition of site selection

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