While a care team is working, they can choose to flag logs that get included into the current handover. You can view the current handover from the Profile screen of your app.
When you're ready, one shift leader can formally finalise/sign the current handover report and hand it over to the next shift leader (or responsible person).
To start the finalising process the first shift leader should go to
Profile
See handovers
Scroll down the page below the general comments
Click 'Finalise handover report' (see below)
In order to finalise, the shift leader will then need to select the second shift leader from a list and pass the device to them for them to type in and validate with their own PIN.
Once done, that handover has been finalised! You can see it in the handover history of the mobile app or in the Care Office's Reports section