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How can I switch between sites?

Change what home you see in the App or in the Care Office

Alex Barbeta avatar
Written by Alex Barbeta
Updated over a year ago

To switch between sites you first need to be added onto that site as a team member by an admin. 

If you are a group admin or group manager you will need a different email to access home-level data.

In the Carer App

If you have been added to multiple sites, you can easily choose which location you are working at, in the app, by following the steps below.

Step 1: Sign in on a device

You will always see the last site that you signed into.

Step 2: Go to the profile screen

Step 3: Go to ‘Sites’

Step 4: Choose what location you are working at and click ‘Change Location’

If a site has a shift password, you will be asked to enter it before signing in.

In the Care Office

If you are an admin and have been added to multiple sites, you can switch between sites in the Care Office by following the steps below.

Step 1: In the navigation bar, click on your profile picture in the top right-hand corner

Step 2: Choose ‘Switch Sites’

Step 3: Select the site you would like to switch to then click 'Switch'

You will then be able to view and edit the other sites Care Office, please note that when you switch sites in the Care Office, your account will automatically be switched in the Carer App as well.

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