Firstly, you’ll need to be the admin with access to multiple sites to do this. If you’ve not got this access, find the right person in your organisation.
Next, you’ll need to log into your account on the Care Office and be on the home screen.
Step 1: Invite the team member you want to add
To add a new carer or admin, all you need to do is click on 'Invite a Team Member' within the 'Team' section or on the dashboard.
When deciding on roles, remember:
Admins have full access to the Care Office and the Carer App.
Senior carers have access to the mobile app and Care Plans with limited access to the rest of the Care Office.
Carers just have access to the Carer App.
For a more detailed breakdown of the different access levels, you can look at this article here.
When you're done, finish by clicking the 'Invite Team Member' button.
Step 2: Switch to another site
You'll then need to switch sites by clicking on your profile picture in the top right corner and 'Switch site' from the drop-down menu. Then choose the next site you would like your team member to have access to:
Step 3: Invite the same team member
Click on the 'Invite a Team Member' button and follow the same steps as before, using the same details:
The team member will then be able to sign in to Log my Care and switch between the sites they have access.