The Care Office
The Care Office is our web portal, most useful for managers, senior carers and administrators to set things up and check what's going on
By Felena and 2 others3 authors35 articles
- How do I add a new client?Get all your clients onto the system in no time.
- How do I set a preferred term for clients?Set a preferred term for your service users.
- How do I add a profile picture for a Client?Upload a photo to make it easy to identify your clients.
- How do I schedule a recurring or one-off to-do?Set up to-do lists for your team
- How do I upload a document to a Client's profile?Add a document (care plan, assessment forms etc) so they're viewable on the Carer App
- How do I set up a Shift Password?For extra security, we highly recommend using Shift Passwords
- How do I add a team member?Send invites to the rest of your team to use Log my Care!
- How can I enable or hide log options?In the Care Office, turn on and off what log options are shown in the Carer App
- How do I log into the Care Office?Sign into the Care Office using your email and password
- How can I manage my staff profiles?How to manage profiles and information of staff
- How do I add a recurring To-Do for a particular carer?Add a daily or weekly recurring To-Do for a particular member of staff
- How do I update access level for my team members?Prevent certain members of staff from accessing the system without deleting them
- How to mark a Team Member as absentThis article will explain how to mark a team member as absent from the Care Office.
- Managing LPS / DoLS on client profilesKeep track of relevant dates of Liberty Protection Safeguards (LPS) / Deprivation of Liberty Safeguards (DoLS).
- How do I view daily logs in the Care Office?View daily notes in the Care Office
- How do I view Charts in the Care Office?View Client charts in the Care Office
- How do I print off or email Daily Logs and Charts?Export to PDF where you can save or print
- How can I see and edit the status of today's To-Do's in one place?See which To-Do's are completed, skipped, pending, overdue
- How do I add a log from the Care Office?Create a new log when signed in to the Care Office
- How can I manage a client's documents?Use the Care Office to upload and organise client documents so they can be viewed by carers using the app
- How do I delete a client's document?Delete old documents
- How do I export data from Log my Care?Download and backup logs from Log my Care as a CSV file (for Microsoft Excel)
- How do I archive a Client?How to change the status of a Client when they have left your service
- How do I delete a Client?Caution: these instructions are to permanently delete
- Switching ProfilesFind out how to seamlessly switch between client profiles
- How do I manage my scheduled To-Do's?Control all of your scheduled tasks
- How do I assign a carer to a client?Manage the carers who look after specific clients
- How to filter logs in the Care OfficeLearn the ways you can view created logs via filtering the Care Office
- How to filter clients in the Care Office
- How to Record a Service User’s DeathLearn how to record a death of a service user.
- How do I add a Reasonable Adjustment?A Reasonable Adjustment flag is a visible record within the system that highlights the specific adjustments required for a service user. This ensures that all staff members are consistently aware…
- How do I reset my password?Reset your password if you've forgotten it
- What is conflict resolution?Fix double data entry your team has recorded offline
- How do I edit a log in the Care Office?Learn how to revise a log if you have made a mistake or typo
- Can I delete a log or change a log from the wrong Client?