The Care Office
The Care Office is our web portal, most useful for managers, senior carers and administrators to set things up and check what's going on
How do I add a new client?Get all your clients onto the system in no time.
How do I set a preferred term for clients?Set a preferred term for your service users.
How do I add a profile picture for a Client?Upload a photo to make it easy to identify your clients.
How do I schedule a recurring or one-off to-do?Set up to-do lists for your team
How do I upload a document to a Client's profile?Add a document (care plan, assessment forms etc) so they're viewable on the Carer App
How do I set up a Shift Password?For extra security, we highly recommend using Shift Passwords
How do I add a team member?Send invites to the rest of your team to use Log my Care!
How can I enable or hide log options?In the Care Office, turn on and off what log options are shown in the Carer App
How do I log into the Care Office?Sign into the Care Office using your email and password
How can I manage my staff profiles?How to manage profiles and information of staff
How do I add a recurring To-Do for a particular carer?Add a daily or weekly recurring To-Do for a particular member of staff
How do I update access level for my team members?Prevent certain members of staff from accessing the system without deleting them
Managing LPS / DoLS on client profilesKeep track of relevant dates of Liberty Protection Safeguards (LPS) / Deprivation of Liberty Safeguards (DoLS).
How do I view daily logs in the Care Office?View daily notes in the Care Office
How do I view Charts in the Care Office?View Client charts in the Care Office
How do I print off or email Daily Logs and Charts?Export to PDF where you can save or print
How can I see and edit the status of today's To-Do's in one place?See which To-Do's are completed, skipped, pending, overdue
How do I add a log from the Care Office?Create a new log when signed in to the Care Office
How can I manage a client's documents?Use the Care Office to upload and organise client documents so they can be viewed by carers using the app
How do I delete a client's document?Delete old documents
How do I export data from Log my Care?Download and backup logs from Log my Care as a CSV file (for Microsoft Excel)
How do I archive a Client?How to change the status of a Client when they have left your service
How do I delete a Client?Caution: these instructions are to permanently delete
Switching ProfilesFind out how to seamlessly switch between client profiles
How do I manage my scheduled To-Do's?Control all of your scheduled tasks
How do I assign a carer to a client?Manage the carers who look after specific clients
How to filter logs in the Care OfficeLearn the ways you can view created logs via filtering the Care Office
How to filter clients in the Care Office
How do I reset my password?Reset your password if you've forgotten it
What is conflict resolution?Fix double data entry your team has recorded offline
How do I edit a log in the Care Office?Learn how to revise a log if you have made a mistake or typo
Can I delete a log or change a log from the wrong Client?