The Carer App
The Carer App is our mobile App for carers to log as they go, available on iOS and Android smart phones
By Felena and 2 others3 authors19 articles
Carer App: Log View ExplainedView detailed logs in the Carer App with descriptions, measurements, media, and goals, see exactly what was recorded and when.
Using the Media GalleryThe Media Gallery in the Carer App makes it simple to view and share photos and videos of the people you support. It helps celebrate positive moments, share experiences, and…
Enabling Location Access on Carer App for GeofencingIf geofencing is enabled by your organisation, you’ll need to allow location access in the Log my Care app to clock in and out of visits.
How do I create a care log?For us, daily notes = care logs
How can I get the app to read out logs for me?Understand how to have logs read out loud in the Carer App.
How do I view a care log in the app?Find out the different ways you can find logs you've made
How do I view charts in the app?Find out where charts are stored and how to add to them
How can I view a client's documents in the Carer App?View a client's care plans, assessment forms or other documents in the Carer App
How do I complete a To-Do?Mark a To-Do as complete
How do I snooze a To-Do?Snooze a To-Do if you need to
How do I skip a To-Do?Skip a To-Do if it can't be completed
The Noticeboard in the Carer AppView notices set my your managers and admin in the Carer App
Why don't I see any clients on my app?Is your home screen lacking information? Easy fix
How do I update the Carer App?Instructions on how to update your Carer App
How do I reset my PIN for the app?Reset your PIN if you've forgotten it
Re-generating To-DosThis article explains why your recurring to-dos some time into the future disappear
How do I ensure that I have the latest app version?Instructions to ensure you have the latest version of the Carer app