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Why don't I see any clients on my app?
Why don't I see any clients on my app?

Is your home screen lacking information? Easy fix

Alex Barbeta avatar
Written by Alex Barbeta
Updated over a year ago

If you log into the Carer App and see a blank home screen, don't worry!

It probably just means that no clients have been added yet. When they have, it'll look more like this:

If you know that clients have been created already but you don't see them, try refreshing by performing a pull-down motion on the home screen or by signing out and back in.

Still no luck? An administrator may have unassigned you from a certain client, so please check with them if you're still having problems.

If the issue still persists, reach out to our support team at support@logmycare.co.uk.

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