Re-generating To-Dos

This article explains why your recurring to-dos some time into the future disappear

Shane Hoofong avatar
Written by Shane Hoofong
Updated over a week ago

As an admin/manager of a home, you will most likely have organised so that the majority of your tasks, whether for clients or staff, are recurring. You may even want to take a peak into the future to see how these tasks may conflict with others, but when doing this you may notice the to-do has disappeared.

Why Some To-Dos Disappear in Advance?

If you check your To-Dos Daily Dashboard far in advance for example, 2-3 months from today, you might notice that some recurring To-Dos no longer appear. Don't be alarmed; this is totally normal!

How do we Generate Recurring To-Dos?

When you create a series of reoccurring To-Dos, we generate individual tasks two months in advance. let's say you create a To-Do on 8th September, it will generate tasks until 8th November. Then, on 8th October, we generate tasks until 8th December. This means there will always be at least one month of tasks generated, but never more than two months ahead at a time.

Why We Do This?

This approach helps us provide you with the best performance when managing your recurring tasks and ensures you have your tasks ready and scheduled, whilst also keeping things efficient.

We hope this clears up any confusion about your To-Do list. If you have any more questions or need assistance with anything else in Care Office, please don't hesitate to reach out to our support team - We're here to make your caregiving experience as smooth as possible!

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