Device Management & Security
Cyber security best practices and how to use our security features to keep your client's information secure.
What is FusionAuth?
How do I set up Multi-Factor Authentication (MFA)?Setting up an additional layer of security to guard against unauthorised access.
How to manage the implementation of the new authentication systemLearn how to benefit from the new authentication system with minimal disruption
Enforced Multi-Factor Authentication (MFA) FAQFrequently asked questions regarding MFA when enforced.
What is Device Access Control?Securing your home's sensitive care-related data
How do I set up Device Access Control?Have an increased overview over signed in devices
How can I get my device approved?Learn how you can gain access to use Log my Care for your home
How do I approve a new device for my care home?Understand how to grant access to your home as a manager or admin member of staff
How do I manage devices in my care home?View and manage the devices that have access to Log my Care
Device Access Control for Multi-site usersHow to manage your devices across multiple sites
How to get started with Device Access ControlLearn how to switch on Devices Access Control with minimal disruption
Device Access Control WebinarLearn about our new security features with Device Access Control
Audit TrailsTrack which members of your team have done what within the Log my Care Platform
Best practices for strong passwordsDiscover the dos and don'ts for creating secure passwords for your Care Office account.
Best practices for protecting your devicesHow to quickly and cheaply secure your mobile phones and tablets.
Best practices for avoiding phishing breachesHow to prepare your staff to recognise phishing attacks.
Carer App: Device Requirements (2024)
Log my Care's device partnership with KlykLooking for cost-effective mobile devices to use in your care service? Read below.
What should you do about devices for your carers and WiFi for your care home?A hardware guide for Care Managers and Care Home Owners looking to implement Log my Care
How do I best configure an Android device for my carers?Change the settings on your Android smartphones to help carers use Log my Care effectively
How to run a Log my Care pilot in your care homeIf you're thinking of running a pilot of Log my Care this guide has all the information you need.
How do I add a dummy profile?Learn how to add dummy profiles and how to transform an existing profile into a dummy.
Saving your progress on the Care Office and Carer App