Before you get started you’re going to need:

So, you’re thinking of getting Log my Care in your care home and want to run a test or a pilot to see if it’s really for you? Well, this handy little guide will run through everything you need to do – broken down into easy steps.

Step 1: Make sure you have an account 💼

To get started you’ll need to have set your account up first. Just head on over to our Get Started page and make sure you’ve entered all of your details correctly.

Step 2: Have a look around the ‘Care Office’ 🔎

Next, you’ll need to make sure you’re mildly familiar with how to use the Care Office to assign care tasks and coordinate care. This is pretty simple and you’ll be guided through this when you log in. But don’t forget you can always book some training if you need a bit more help. Make sure you’ve added at least one client and one carer.

Step 3: Install the ‘Carer App’ onto a smartphone 📲

You’ll then need to install our 'Carer App' onto the smartphone you want the carer to use. You can do this by visiting the Google Play Store or the Apple Appstore and searching for "Log my Care". If you’ve added a carer via the care office they’ll get their own instructions on how to do this.

For help with choosing devices, please check out the article here.

Step 4: Check you’ve got internet connectivity in your home 🛜

Once you’ve had a play with the Carer App and you’ve decided to commit to a pilot you’ll need to do the following:

Check that you have sufficient internet connectivity for the carer using their smartphone/s to be able to log the care they provide. If you get stuck with WiFi we can recommend some bits of equipment to help improve the signal coverage. Alternatively, if you’re in a building that never seems to get WiFi no matter what you do, we partner with a specialist WiFi installation company that we are happy to recommend too.

Step 5: Talk to all of the decision-makers and get their permission to run the pilot 🤝

Talk with your owner or Registered Manager and make sure they’re aware that you’re running the pilot and are happy for you to do so. Once they’ve agreed, speak to the carers you want to involve and set them up with their own account via the Care Office.
They’ll get their own instructions on how to start. You’ll probably need to run through what you expect from them during the pilot though. Make sure they’re happy!

Step 6: Set the date to start and add your Clients via the ‘Care Office’ 🗓️

Decide on a date you want to start the pilot and book it into the calendars of staff who need to know. Now make sure you’ve added all of the clients and carers who are going to be involved with the pilot, via the Care Office.

Step 7: Schedule the care tasks and assign them to the right people 🗒️

You’ll need to set up the care tasks and schedule any to-do’s for the care home before the pilot kicks off too. Start the pilot and make sure the carers that are involved are completing their tasks and logging care via the Carer App.

Kick off the pilot!

Run the pilot for a sufficient amount of time to gauge whether Log my Care works in your care home. 

Review how it’s gone

Review what sort of equipment the care home is going to need. Whether the carers each need their own smartphone – (if you get stuck just ask us, we can recommend some pretty good cheap smartphones)

And that’s it! You’ll hopefully be convinced, save a tonne of time – have greater insight into the care your team is providing than you’ve ever had before and not spend loads on paper.

Talk to us if you need help

If you’ve struggled with any of the steps above, we're always on hand to help and make sure you get the most out of the platform. We genuinely look forward to seeing how much we can make your life easier.

Best of luck with your pilot!