In the Family Portal, we've set up a default list of log and document items that are shown to relatives. You can customise these to better fit your care service by following the steps below.
Step 1: Go to Settings in the Care Office
Step 2: Choose the Family Portal tab
Step 3: Choose to toggle on/off log and document options
If you choose to toggle something off, it will no longer appear in the Family Portal. If you choose to toggle something on, it will now appear in the Family Portal.
Similar to the carer app, you can choose which log options appear in the app, the ones that are switched on will be the ones the family member will be able to see.
Step 4: Save changes
Families will need to sign out of the app and sign back in to see any changes that have been made.
