In the Family App, we've set up a default list of log and document items that are shown to relatives. You can customise these to better fit your care service by following the steps below.
Step 1: Go to Settings in the Care Office
Step 2: Choose the Family App tab
Step 3: Choose to toggle on/off information to be shown in the Family App
If you choose to toggle something off, it will no longer appear in the Family App. If you choose to toggle something on, it will now appear in the Family App.
Similar to the carer app, you can choose which log options appear in the app, the ones that are switched on will be the ones the family member will be able to see.
If you’ve enabled “Rostering” in the Family App, you can also customise how much detail is shown for each rostering event. A preview on the right lets you see exactly how this information will appear to family members in the app.
Step 4: Save changes
Families will need to sign out of the app and sign back in to see any changes that have been made.