📍 How to Assign a Pay Rate
Navigate to:
Team > Team Member Profile > Contract and Preferences
Open the relevant team member profile and go to the Contract and Preferences page.
2. ✏️ Edit the Team Member Profile
Click “Edit” to begin assigning a pay rate.
3. 💷 Select a Pay Rate
Under the “Other” section:
Locate the “Pay Rate” dropdown
Select the appropriate rate card for the team member
If you have not yet configured the pay rates, please go to the Pay Rate settings page to set it up, view the support article here for further details.
3. Save your changes ✅
📌 What Happens Next?
Once assigned:
The selected pay rate will automatically apply to the team member’s visits and shifts
Their events will appear in the Reconciliation page
Pay can then be calculated accurately during payroll processing 💰
⚠️ Team members without a pay rate assigned will not appear in reconciliation or pay reports.
Here’s a quick summary video to help guide you through assigning pay rates: