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Managing Goals in the Carer App

Learn how to view, update, and track service user goals and milestones in the Carer app.

Owen avatar
Written by Owen
Updated this week

In the Carer app, you can view a service user's goals via their profile. You can link goals to a log entry, review a goal at any time, change the status of a milestone, and view the timeline of a service user's goal.


How do I link a goal in the CA

In the Carer app, you can create logs that are linked to goals for a specific service user.

  1. Create a log from the home screen by clicking on the service user profile and choosing the appropriate log type

  2. Before saving the log, tap the Link a Goal option to view a drop-down menu of all goals that have been created

  3. Check the box for the goal you would like to link to the log

  4. Click the blue Add a Goal button and then the blue Save Log button to lock in your changes


How do I review a goal?

At any time you can review a goal and add the service user's signature to mark as reviewed.

  1. First head to the service user profile and click on the Goals tab

  2. Click on the Goal you are reviewing

  3. Click the blue Review button at the bottom of the screen

  4. Press on the blue Confirm button to proceed

  5. Review the different sections and to complete the review click the blue Finalise review button at the bottom of the screen


Goal timeline

You can review a goal's timeline at any time, and you can use the different filters if you are looking for specific information about the service user's goal.

  1. Head to the service user profile and click on the Goals tab

  2. Click on the Goal you are reviewing

  3. Scroll to the Timeline section

  4. You can filter the start date, the end date and you can use the filter to view specific logs on the Goal Timeline


View auto-linked goals

When you are recording a daily log in the Carer App you can see if a log is auto-linked to this log type.

  1. Complete your daily log as normal from the home screen by choosing the log type

  2. Before you save the log you will see the name of the goal which is auto-linked in a grey circle right below the Link a Goal button

  3. If you want to detach the goal from this log you can click the X button to remove it or move to step 4 if you want it attached to the goal

  4. Click the blue Save Log button


Changing milestone status

You can change the status of any milestone from within the goal itself.

  1. Click on the milestone you want to update

  2. Choose the status you want to change it to by ticking the circle e.g. In Progress/Completed/Paused/Not Started

  3. Press the blue Confirm button


How do I track goals in the app?

If you want to track goals in the app you can view the percentage completed for each goal in the service user profile, in their goals section.

  1. Each goal will have the percentage listed on the left-hand side to easily identify how much they have accomplished to date

  2. If you click on the goal you can view the percentage of the current progress at the top of the screen

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