Multi-factor authentication (MFA) adds an additional layer of security to your account by requiring multiple forms of verification to access accounts. This in turn reduces the vulnerability of unauthorised access.
Below is a step-by-step guide on how you can set up multi-factor authentication.
Step 1: Head to your profile and click 'edit profile'
Step 2: Click 'Manage log in details for this profile'
Clicking the above will take you to a new page hosted by FusionAuth.
Step 3: Click 'Manage two-factor'
Following this, you will then need to click 'Add two-factor'
Step 4: Select a method of authentication
Authenticator app - You will need to scan the QR code that appears to the right of the screen, or manually enter the code shown in bold.
Email - Enter an email address and click the button to send a one-time use code. You should receive a 6-digit code.
Once you've received your code via the chosen method and have entered this into the 'Verification code' field, click enable and you're all done!
Staff with the Senior Carer access level will need to set up MFA themselves. They can set this up by hovering over their profile picture in the top-right corner on the Care Office home screen