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How does deleting a Service User or Staff Member impact your rota?
How does deleting a Service User or Staff Member impact your rota?

Learn how deleting a Service User or Team Member affects your rota.

Alex Barbeta avatar
Written by Alex Barbeta
Updated over 2 weeks ago

Deleting a Service User or Team Member from your system is a significant action that ensures sensitive data is managed responsibly. To help you understand the impact of these changes, this article explains what happens when a Service User or Team Member is deleted.

Whether you’re maintaining compliance with data protection standards or simply organising your records, knowing how deletions affect your rota and event history is essential. Let’s break down the effects for both Service Users and Team Members, so you can manage your system with confidence and clarity.

Deleting a Service User: All their data is removed from the rota, and their events are anonymised. You can still report on hours worked, but no personal information will be left.

Deleting a Team Member: They will no longer appear as an option for event allocation. Previous events will display an icon to show they have been deleted

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