What is the Family App?
The Family App add-on is designed to help people outside of your care service stay in touch with their loved ones via the Log my Care app. It creates transparency by allowing family members to access certain care notes and logs recorded by your team.
What will family members be able to see?
Below are the different pages that family members will see in the app.
Home page
Family members will have a list of their relative's daily logs. (This can be customised by you to control which types of logs are shared)
Client page
The client's D.O.B. and location.
Care-related information: allergies, medical history
Documents, care plans, risk assessments and medications (this can be customised to be turned on or off)
Profile
Manage their subscription in the app
Request an app feature
How much will it cost?
The Family App is one of our add-ons and as such priced based on the number of active service users you have. See pricing.
How I can start offering the Family App?
To get started with the Family App, you will need to first set up the Family App add-on for your care service. Learn more here
How can I customise what is shown in the app?
You have the option to control what data can be viewed by family members. Learn how here.
How can I invite family members?
Learn how to invite family members here.